This glossary defines the field terms used in Nezam, the educational management software for community schools and language institutes. Each definition is short, factual and self-contained: learner, instructor, group, session, waiting list, subject pack, report card and roll-call submission.
The learner is the person enrolled and monitored in an educational organisation. In Nezam we say “learner” on the management side (rather than “pupil”): they have a complete profile with personal details, gender, documents, linked parents, permissions and attendance history.
The instructor is the teacher who runs the sessions. They take the roll call, enter grades by skill and homework, and follow the daily teaching from the team’s web or mobile workspace. “Instructor” is Nezam’s signature term for “teacher”.
The guardian (or legal guardian) is the parent or carer attached to one or more learners. They are the one who enrols, pays, gives data-protection consents and receives notifications via the mobile app.
Management is the role that steers the whole organisation: enrolment, payments, configuration of levels, subjects, packs and discounts. It has full administrative rights over the team’s web workspace.
The administrator has the broadest management rights on the platform. Together with management, they are part of the “admin” roles that can configure the organisation and manage user accounts.
Multi-child refers to a guardian’s ability to follow several learners from a single mobile-app account. The parent switches from one child to another without logging in again.
A group brings together learners who share the same sessions (mixed, girls or boys, with a maximum capacity). In Nezam we say group rather than “class”. You can act on a group in bulk: send a message, clear it or delete it.
A session is one planned teaching occurrence for a group at a given time slot. In Nezam we say session rather than “lesson”. It is the unit on which the roll call is taken and homework is entered.
The time slot is the recurring moment (day and time) at which a session is held for a group. At enrolment, the family books time slots; when a group is full, the learner moves to the waiting list.
The level is a learner’s pedagogical tier (for example a language or year level). It is used to organise the offer: a subject is offered per level, and the price may depend on it.
The subject is the discipline taught (for example Arabic, Islamic studies, mathematics). It combines with a level to form the year’s offer, and can be grouped into a subject pack at a global price.
The room is the physical place where a session is held. It is part of the organisation’s configuration, alongside levels, subjects and time slots.
A skill is an area of know-how that is assessed. It breaks down into sub-skills, each graded and weighted, which allows finer tracking than a single overall grade.
The sub-skill is the finest grain of assessment: a skill breaks down into sub-skills, each graded (out of 10, out of 20, on a letter scale or as a comment) with a coefficient.
The coefficient is the weight given to a grade or a sub-skill when computing the average. It lets you weight assessments according to their importance.
The average is the aggregated result of a learner’s grades, computed taking coefficients into account. It feeds the report card and can be viewed by families in the mobile app.
The comment is a qualitative note attached to an assessment or a report card. It complements the numerical grade with written feedback on the learner’s work.
The period is the time interval (for example a term) over which averages are computed and report cards issued. It structures pedagogical tracking across the year.
The report card is the summary document of a learner’s results, generated as a PDF. It gathers grades by skill, averages and comments, and can be viewed by families in the mobile app.
Homework is the work to be done for the next session. The instructor enters it directly from the roll call, which automatically pushes it to families via the mobile app.
Result scales are the qualitative tiers used to describe a level of achievement: Excellent, Very good, Good, Fairly good, Satisfactory, Average, Weak, Very weak. They complement numerical grading.
The roll call is the operation of marking, for each learner in a session, their status Present, Absent or Late, optionally with a reason and a behaviour note. It is done in a few taps from mobile.
Submitting the roll call means definitively confirming attendance for a session. Until it is submitted, the roll call appears among the “unsubmitted roll calls” on the dashboard, which helps make sure nothing is forgotten.
These are the three possible attendance statuses for a learner in a session. An Absent or Late status can trigger, depending on settings, a push notification to the guardian.
Behaviour is a positive or negative note given to a learner during a session. Depending on settings, it can give rise to a notification to families.
The reason is the cause associated with an absence or lateness (for example illness or an appointment). It qualifies the attendance status and feeds family tracking.
An assessment is a session of the test type, as opposed to a regular teaching session. This distinction makes it possible to attach grades to the right sessions and organise result tracking.
Enrolment is the act by which a guardian attaches a learner to subjects and time slots for a year. The 4-step public journey computes the price and collects the deposit automatically.
Re-enrolment is the enrolment of a learner already known to the organisation for a new year. The public journey reuses their information to avoid re-entry.
An enrolment session gathers, for a guardian, the learners, subjects and time slots chosen for a year. Nezam computes the price automatically (packs, discounts, fees, VAT, instalments) and applies the waiting-list rule.
The file is the administrative progress of an enrolment: open, validated, in progress or pending. It helps management know where each family stands.
The waiting list holds a learner when a group is full, or when a level test or a meeting is required. They appear there at $0 and are not invoiced until a place frees up; they are then reinstated at their real price.
A subject pack groups several subjects at a global, often advantageous, price. The family selects the pack at enrolment, and the price applies automatically.
The member discount is a reduction applied to the enrolment price for members of the organisation. It is taken into account automatically when computing the session.
Enrolment fees are a fixed amount added to the subject price at enrolment. They are automatically added to the total owed by the family.
VAT is the tax that may be applied to the enrolment price. Nezam includes it in the automatic session calculation when the organisation is liable for it.
Instalments are payments spread out over time. Nezam tracks the amount owed and collected at each instalment and shows the payment status.
The payment method is the collection channel for a transaction: cash, cheque, transfer or card. A payment can be entered manually by the team or settled online by the family.
The payment status shows where a session stands: Paid, Partial or Pending (and, where applicable, Cancelled or Failed). It is recomputed at each collected transaction, whether online or entered manually.
A message is a written exchange between the team and a family through the built-in messaging. All exchanges are logged in the platform, without relying on an untracked external channel.
An announcement is a message broadcast to families from the team workspace. It is logged and viewable in the mobile app’s messaging.
A message template is a pre-written, reusable text (for example a standard email). It saves time on recurring communications with families.
A session comment is a note attached to a specific session, exchanged between the team and families. It helps contextualise how the session went without using an external channel.
The push notification is an alert sent to the guardian’s phone (absence, lateness, behaviour). Depending on settings, it can be triggered from the very first minute of an absence.
The communication book refers to the written communication channel between the organisation and families. In the Nezam offer, communication books are provided at $0.
The dashboard is the steering view of the organisation: today’s sessions, unsubmitted roll calls, sessions without homework, hours done and planned, status of enrolments and payments.
An unsubmitted roll call is attendance that has not yet been confirmed. The dashboard surfaces them so the team can finalise them and keep tracking reliable.
A session without homework is one for which no homework has been entered. The dashboard flags them so nothing is missing on the families’ side.
Hours done is the total of session hours already delivered, as opposed to planned hours. This tracking feeds activity steering on the dashboard.
Data protection is the framework governing personal data. Nezam manages consents, permissions and required documents, and hosts data in compliance with this framework.
Consent is the agreement given by the guardian for processing data or for certain actions (for example taking photos). It is collected and stored in the platform.
A permission is a specific agreement granted by the family, such as a photo or outing permission. It appears in the learner’s profile and conditions certain actions.
The internal rules are the organisation’s set of rules, accepted at enrolment. Their acceptance is part of the compliance elements managed by Nezam.
Required documents are the items needed in a learner’s file (for example ID, vaccination record, insurance). They are attached to the profile and the file library.
Every term in this glossary maps to a real Nezam feature. Follow the links to see how it works, with screenshots and a dedicated FAQ.
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